Howell and Pinckney Auto Repair

Always excellent service!

Been using these guys for years. They polite and courteous, but most of all I trust them. They give me all the information I want and leave the decision up to me with no up sell. I appreciate the honesty and have never been let down with the work done on my vehicles.

I've taken our vehicles here a few times. They are friendly, provide good communication, and quick turn around on repairs. The free loaner car program is fantastic and very convenient. It's a big reason why I have patronized this shop. I have two complaints, mostly regarding their pricing and presentation. First, I've found them to be on the expensive side. The most recent example is a repair they quoted at $1,100, which the Ford dealer quoted at $857 (and we all know the dealer is typically more expensive then an independent shop). Second, when they call with the repair proposal, they always present this massive lump sum that is not broken out by item and will include some "add on" services. In all fairness, they are always willing to talk through each line item of the proposal with me, but you have to be the one to initiate the conversation regarding the cost and the necessity of each repair/service recommendation, and then wait on the phone while they work on re-calculating the costs. Overall, I would say that I am happy with their service and would return, but just a few things to keep in mind.

Couldn’t ask for any better quality service. They keep in contact with you on all work being done and really go the extra mile for ya. Honest and pure quality!

Thought I had to replace my whole engine, but Mazur's found it was just some faulty oil pressure wires. Good service, they did a thorough check of my XJ from the windshield to the tires. I was going to wait at the shop until it was done, but since it was going to take a while, they dropped me off at home and picked me up when it was finished.

Absolutely informed asked all the right questions. totally 100% made me feel comfortable about the investment that I had to put into my car. It wasn't about the numbers it was about my name and they wanted the best for me and our family.

great, prompt service.. Thanks to Dave for assisting me..

Very professional and timely service. I love the text updates and loaner cars available.

Work done in a timely and professional manner

Professional Service to the maximum. The attention to detail and overall care of our vehicles is first rate. Thanks for the amazing contribution to our local community.