Mazur's Total Automotive - Pinckney
First, I want to say I am typically not one to write reviews, but feel compelled to say the team at this location deserves, at the very least, a 5 star rating. The Mazur's Total Automotive team here at the Pinckney, MI location is top notch. I ran into a situation with my vehicle, where, in the end, it was totaled. When my car was first brought to them, they set me up with a free loaner vehicle for convenience, and took the time to thoroughly inspect my car, putting together a plan of action for how to go about repairing the damages. They pushed my car in and out of the shop a few times, not only for the initial assessment, but also for the time when insurance inspector came out, and later/last (knowing the car was going to be totaled) for when I requested they help me prepare the car to be taken away. They switched out the wheel-set and removed some of the accessories on the car that I wanted to keep, and they made it happen with integrity knowing it would support me, which speaks volumes. They even went a step further and took it upon themselves to do the extra work making the insurance company cover the costs of the inspections and time put into my vehicle. I hold a lot of gratitude for the support they provided me and the family, and these days, feel it is difficult to know who to trust in the auto-repair industry. I believe this experience, I am choosing to share with you all, is a testament for why Mazur's Total Automotive in Pinckney, MI is the team to work with. I will certainly be back. - Brian